Introduction

This project work was planned to develop and build a web-based software. This platform is built and developed using the MYSQL database software and the PHP programming language, with Model Visual Control Framework. This web app is designed for the marketing of mid-sized businesses and some management parts of a business. The objective of this application is to make it simpler for the business or the company Sales/Marketing group to handle consumers and potential clients. As a consequence, this programme is required to be able to help The company's success in finding and handling customer partnerships.

The Detail

The project was first conceived as a need from my company when I interned, they require a platform to manage their clients, potential client and the task that attached to the client, and other management function such as agenda, mailing list, work distribution and so on. Thus me and my colleague was tasked in researching about CRM, creates a workflow of the planned CRM system, discuss it with the stakeholder on how it should be and then start to develop it ourself. We first began by doing flowchart and use case diagram, followed by database design. We also worked on the design pararelly, which sometimes can be helpful, although when the flowchart changes, the design also changes somewhat too to follow. We begin the design by doing some wireframing.

The wireframe then presented to the user to discuss the suitability, we came thru several iteration before one is agreed, and also we need to see how the back-end going to be. In back-end matter, I decided to use PHP as the basis, with MVC framework based on Laravel. The agreed wireframe then turned into working design, then Front-end.

The work took about two months to finish, in which it is functional, able to run as intended. The project also tries to do mobile application by the way of Ajax and Java and querying from android thru web interface but we settled for just optimizing the website for mobile usage for simplicity.

Summary

This project challanges me to be able to work closely following demands of a client, or employer. This project also technically challanging for me and thus have me learning fast and trying out new things, however this also proof me an individual that likes to learn and able to adapt to the everchanging demands of employer and conditions. In the end, I liked doing the project and my employer is sastified.

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